How do I cancel part of an order?
Use the GainSaver Customer Service feature to contact us to cancel all or part of a pending order.
Click Here for Customer Service
Follow these steps:
Enter your name.
Enter your email address. Make sure to use the same email address as the order. Also check to be sure the email address is entered correctly. Otherwise you will not get the email reply.
Select a topic. Choose "Cancel Order".
Enter your request in the message box, along with the order number. Please be specific about which items in the order want to cancel.
Click the "Send" button when you are finished.
Customer Service will respond to your question within one business day. The reply will be sent to the email address you provided.